RitchieIndustrialSales.com Return & Exchange Policy

 Returns and exchanges are accepted within the first 15 days after you receive your order. We will credit your original form of payment less shipping charges. All merchandise must be returned in original condition with tags and packaging intact. We do not accept returns of used or opened merchandise nor can we credit shipping and handling charges. You must pay the shipping charges to return the item to us. If it is an exchange we will then pay the shipping charges of the items being sent back to you. In the event of defective goods or a shipping error, we will absorb any additional shipping charges associated with the item. All returns must be authorized by email or phone. Which means you should send an email tomattritchie@sbcglobal.net or call(269) 966-0069 requesting a return . Please include in the email the products you are returning and your order number and the reason for the return.